Clear answers, calmly explained.
Helpful starting points and answers to the questions we're asked most — so you feel informed before you feel invited to book.
Start with a conversation
Unsure where to begin? A complimentary 60-minute consultation is the easiest first step — no referral needed.
Understand your options
We translate complex systems — My Aged Care, the NDIS, hospital discharge — into plain language you can act on.
Reach a real person
When you contact CHNSS, you reach Chrystelle directly. No call centres, no runaround.
Questions, answered.
Can't find what you're looking for? We're always happy to talk it through.
An Independent Nurse Consultant is an experienced registered nurse who works directly for you — not for a hospital, provider or organisation. CHNSS provides independent clinical guidance, care coordination and advocacy to help you understand your options and navigate complex health, aged care and disability systems with confidence.
No referral is required. Individuals, families, carers and professionals can all reach out directly. We're equally happy to work alongside your GP, specialists and existing providers as part of a coordinated team.
It's a relaxed, confidential conversation about your situation. We listen, help you make sense of your options, and outline how independent nurse-led support could help. There's no obligation and no pressure — the goal is simply for you to feel more informed.
CHNSS is independent. We help you understand and navigate the NDIS and My Aged Care systems, coordinate supports and prepare for assessments and reviews, but we are not employed by or aligned to any single provider — so our guidance stays focused on you.
Not at all. CHNSS complements your existing care. We coordinate and advocate alongside your GP, specialists, allied health and support providers to make sure everyone is working towards the same goals.
Yes. We welcome referrals from hospitals, GPs, allied health professionals, NDIS support coordinators and community organisations. Stronger partnerships mean better outcomes for the people we support together.
CHNSS supports individuals and families across Queensland. Consultations can be arranged in a way that suits your circumstances — please get in touch to discuss what works best for you.
Still have a question on your mind?
If your question isn't answered here, the easiest next step is a quiet conversation. A complimentary 60-minute consultation gives you space to ask anything — with no obligation.